Privacy policy
Privacy Policy
Last Updated: April 13, 2025
Introduction
Oliba Cosmetics ("we," "our," or "us") operates the website located at https://www.olibacosmetics.com (the "Site") and provides various products and services through this platform (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services, make a purchase, or otherwise interact with us.
By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. Unless otherwise defined here, terms have the same meanings as in our Terms and Conditions.
Definitions
- Personal Data: Any data that identifies or can be used to identify a living individual.
- Usage Data: Information automatically collected during your interaction with our Site, such as IP address, browser type, and pages visited.
- Cookies: Small text files stored on your device to help analyze web traffic and enhance user experience.
- Data Controller: Oliba Cosmetics, which determines the purposes and means of processing personal data.
- Data Processor: A third party who processes personal data on behalf of Oliba Cosmetics.
- User: The individual using our Services and the subject of the personal data.
What Information We Collect
We collect the following types of personal information:
-
Information You Provide:
- Name, address, phone number, and email
- Order and account details
- Customer support messages
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Automatically Collected Data (Usage Data):
- IP address, device info, browser details
- Pages visited, time spent on pages
- Cookies and other tracking technologies
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Information from Third Parties:
- Payment processors (e.g., billing information)
- Service providers (e.g., Shopify)
- Marketing partners and analytics providers
How We Use Your Information
- To process orders and manage your account
- To improve and personalize our Services
- To communicate with you, including marketing
- To detect and prevent fraud
- To comply with legal obligations
Cookies and Tracking Technologies
We use Cookies for:
- Site functionality (session and preference cookies)
- Analytics and performance tracking
- Advertising and personalization
You can control the use of Cookies in your browser settings. For more details, see Shopify's Cookie Policy: https://www.shopify.com/legal/cookies.
How We Share Your Information
We may share your personal information:
- With vendors and service providers
- With business and marketing partners
- To comply with legal obligations
- In connection with a merger, sale, or acquisition
- With your consent or at your direction
We do not sell your personal information in exchange for money. However, we may share it with marketing partners under applicable privacy laws, and you have the right to opt out of such sharing.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict processing
- Withdraw consent
- Receive a copy of your data (portability)
- Opt out of targeted advertising or data sharing
To exercise these rights, contact us at: contact@olibacosmetics.com
Children's Data
Our Services are not intended for children. We do not knowingly collect data from individuals under 16. If you believe we have received such data, please contact us.
Security and Retention
We use commercially reasonable measures to protect your data, but cannot guarantee 100% security. We retain data only as long as necessary for legitimate business or legal purposes.
Third-Party Links
Our Site may contain links to external sites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies.
International Users
If you are located outside of Canada, your information may be processed in countries with different data protection standards. We rely on approved mechanisms for international data transfers, such as the EU Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with the new effective date. Continued use of the Services after changes are made constitutes acceptance of the revised policy.
Contact Us
For questions or to exercise your rights, contact us at:
Email: contact@olibacosmetics.com